What Information We Collect
We collect personal information you voluntarily provide when you fill out a contact or quote request form on our site. This includes your name, phone number, email address, city or postal code, and any details you include in the message field. We also collect standard technical data automatically โ including your IP address, browser type, pages visited, and time spent on the site โ through cookies and analytics tools.
How We Use Your Information
We use the information you provide solely to respond to your service inquiry, book a technician visit, and follow up on your request. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with service providers who assist us in operating our website or conducting our business โ such as our form processing and email platforms โ under strict confidentiality agreements.
Cookies & Analytics
Our website uses cookies and Google Analytics to understand how visitors use our site. This data is aggregated and anonymous โ it does not identify you personally. You can disable cookies in your browser settings at any time, though some site features may not function correctly as a result.
Data Retention
We retain contact form submissions for a reasonable period to manage service inquiries and follow-up. You may request deletion of your personal data at any time by contacting us at info@sosgaragedoors.ca and we will remove it from our records within 30 days.
Your Rights
Under applicable Canadian privacy law (PIPEDA), you have the right to access the personal information we hold about you, request corrections, and request deletion. To exercise any of these rights, contact us at info@sosgaragedoors.ca.
Contact Us About This Policy
If you have any questions about this privacy policy or how we handle your personal information, please contact us at info@sosgaragedoors.ca or call (647) 308-2119